Industries · Healthcare
Stop finding out from the file. Run the ward.
Plutonic builds healthcare software and AI for Indian hospitals and clinics — intake, referrals, protocols, and billing tied to the EMR and desks you already run.
- Your nurse still prints because the EMR is too slow at the bedside
- The counsellor desk answers the same insurance question forty times a day
- Referrals sit in a PDF folder until someone opens them after OPD
- Night shift can't find the protocol without calling the senior
Overview
What a hospital actually needs from software
Challenges
If this is your week, keep reading
The file is still the source of truth
Staff hunt paper and WhatsApp while the patient is already in the next room.
- Discharge summary typed after the family is at the gate
- Handover is a notebook the next shift can't search
- The EMR has the note. Nobody opened it in time
Protocols live in a PDF nobody finds
Night shift guesses, then calls the consultant.
- The SOP is on a shared drive with last year's name
- New joinees interrupt seniors for the same step
- No citation when someone asks 'where is this written'
Referrals die in the inbox
Inbound packs arrive as scans. The queue is a person.
- OPD files wait until someone classifies them by hand
- Missing pages found after the slot is gone
- No owner on the pack until billing chases
Billing finds out after discharge
Codes, packages, and approvals don't follow the ward.
- TPA query lands when the bed is already empty
- Pharmacy and procedure lists disagree with the bill
- Monday MIS is Excel someone built on Sunday
Solutions
What we put on the ward and the desk
Solution 01
Get the note off the nurse's back
The mess
Documentation steals the shift. The patient still waits.
What we put in
Intake, reminders, and draft notes with a human sign-off before anything hits the record.
- Draft at the desk, not after the round
- Reminder that a person owns, not a broadcast
- Nothing official without a name on the approve
Solution 02
Find the protocol without a phone call
The mess
Staff hunt PDFs while the ward is moving.
What we put in
Answers from approved SOPs only — with the page they came from, and access that matches the role.
- Cited answer, not a guess from the internet
- Scoped to what that staff member may see
- Log of who asked what
Solution 03
Referrals that enter a queue, not a folder
The mess
Scans sit until someone opens them.
What we put in
Extract, classify, and route the pack — missing pages flagged before the slot is booked.
- Form fields off the scan, checked by a person
- Queue with an owner, not a shared inbox
- Missing page caught before counselling
Solution 04
Ward and billing on the same stay
The mess
The bill is a surprise because the stay never fed it.
What we put in
Status and packages that follow the encounter — tied to the EMR, not a side sheet.
- Approvals against the visit, not a WhatsApp screenshot
- Pharmacy and procedure list the bill can use
- No 'we'll update the HIS later'
Capabilities
What we actually build for hospitals and clinics
01
Protocol Q&A staff will open
Answers from the handbook you approved — with the citation, not a guess.
- Approved sources only
- Citation on every answer
- Role-based access and a log
02
Referral & intake that is a queue
Scans become a pack someone owns before the slot is given.
- Fields off the form
- Missing pages flagged
- Human check on the edge cases
03
Ward admin that isn't extra typing
Reminders and drafts that a nurse can finish, not a second job after the shift.
- Intake without the clipboard loop
- Follow-up the desk can see
- Sign-off before the record
04
Desk and patient portals
Counsellor, billing, and where it makes sense the family — each with their own screen.
- Role screens, not one login for all
- Status the family can check
- Less counter traffic for the same answer
05
EMR you already pay for
We wire around the HIS. Day one is not a rip-and-replace.
- HIS / EMR stay
- Billing and lab where they already live
- No brittle one-off scripts as the plan
06
Access that would survive an audit
Least privilege, redaction, and a deployment that matches how you treat patient data.
- Who can see the chart
- Redact before it leaves the room
- On-prem or private cloud when you need it
07
A trail, not a story
Who opened what, and when — for the committee, not a slide.
- Access log
- Change with a name
- Export the committee will accept
08
AI that is measured before the ward
We check the answers against your protocols before staff see them.
- Faithfulness on your SOPs
- Fail closed, not a confident wrong
- Human on clinical impact
Use cases
Jobs a hospital owner will pay for
Cut the protocol phone call
Pilot Q&A on the SOPs the night shift actually needs. Expand when seniors get their evenings back.
- One department first
- Cited answers only
- Roll out when the call volume drops
Clear the referral pile
Inbound packs into a queue with an owner, not a PDF folder.
- Classify on arrival
- Missing pages before the slot
- Counsellor desk sees a list, not a heap
Stop the discharge-day billing fight
Stay, pharmacy, and package in one picture before the family is at the gate.
- Approvals on the visit
- Bill that matches the ward
- Fewer TPA surprises
Kill the Sunday MIS
Occupancy, holds, and pending files to the phone — not a 40-tab workbook.
- Live pending list
- Handover the next shift can open
- Meeting starts with facts
Recommended services
Where to start in our practice
Why it matters
Why hospitals stay with us
We talk wards, not 'smart hospital'
If we can't name the desk and the file, we don't belong in the kickoff.
- Bed, OPD, billing
- Paper and WhatsApp as they are
- No buzzword kickoff
We plug into the EMR you have
An assistant that lives beside the HIS is a toy. We wire it in.
- No rip-and-replace as the pitch
- Ward + billing + desk
- Pilot on one unit
Screens a nurse will use
Gloves, noise, shift change — not only an office laptop.
- Big targets
- Phone-first at the bedside
- Handover that survives the shift
You can point at a number
Time to discharge note, referral lag, counter queries — not 'AI adoption'.
- Baseline before we start
- One owner per metric
- Expand when it pays
FAQ
Healthcare questions
We start with admin, notes, and the desk. Anything that touches a clinical call needs your doctor in charge and a written rule. We only go there with that owner named.
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